Are you a roofing company?
No, and it matters that we say so. We are a referral service, not a contractor. The roofing work, the licence, the insurance and the warranty all sit with the independent company you choose.
Questions, answered plainly
What people want to know before they hand over a phone number, and what they ask once the calls start.
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No company gets your details until you say yes to it by name.
You are on the list.
No provider in Los Alamitos is taking requests through this service yet. We are lining them up, and yours is kept until one can.
- Nobody gets your details yet. Your request stays with us and is not passed to any company.
- One email when someone can help. When a provider covering your area can take it on, we email you once and ask whether you want that company, by name, to contact you.
- Deleted after 90 days. If nobody can take it on, or you do not say yes, your contact details are deleted 90 days after your request.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
Nobody will call you about this request unless you say yes to a company by name.
Why does ventilation keep coming up?
Because a badly ventilated attic cooks the roof from underneath and takes years off it. Intake at the eaves and exhaust at the ridge, in balance. It is cheap during a re-roof and awkward afterwards.
What if the decking is rotten underneath?
Some of it usually is. The important thing is that the price per sheet is agreed in writing before the tear-off, so the conversation on day two is about quantity rather than rate.
I rent. Can I use this?
Only the owner can approve roofing work. If you are renting, the fastest route is to send this to your landlord or property manager rather than gathering quotes nobody can act on.
Do I have to hire anyone?
No. Take the quotes, sit on them, compare them, or throw them away. There is nothing to cancel and nothing owed.
Do you handle commercial buildings?
Yes. Commercial requests go to contractors who do low-slope and flat systems rather than to residential crews. Say so on the property question and it routes correctly.
What time of year is best to re-roof in Los Alamitos?
Here, the long dry run from May to October is the easy window. November through March is when the phone rings hardest, which means less flexibility on dates and less room on price.
Does being near the ocean change what goes on the roof?
Considerably. Salt air corrodes anything ferrous, so fasteners, valley metal, vent collars, flashing and gutter hangers should be specified for coastal exposure — stainless or heavy-gauge coated, not plain galvanised. The covering usually outlives the metal holding it down.
How quickly will someone call?
Most requests are picked up the same day, often within an hour. Emergencies are prioritised. If you have not heard anything by the next morning, check voicemail — contractors usually call from a mobile.
Can I just put a new roof over the old one?
Codes in most places allow two layers. That does not make it wise. You lose the chance to see the deck, and the next roofer has twice as much to remove.
How long should a roof last here?
Rated life and real life are different numbers. Here, salt and sun together tend to take the low end of any rated life. Ventilation and the quality of the installation move that more than the brand does.
How much deposit is normal?
A third at most, and never the full amount. Pay the balance when the job is finished and you have walked it. Some states cap the deposit by law.
I have solar panels. What happens to them?
They come off and go back on, and that is a separate cost, often handled by the solar installer rather than the roofer. If the roof is near the end of its life, do the roof first — removing and refitting panels twice is money wasted.
What happens to my information?
Your details are passed to up to three local roofing contractors so they can quote. That is the only use. You can ask us to delete them at any time, and there is a do-not-sell page for exactly that.
What warranty should I expect?
Ask for both in writing: the material warranty from the manufacturer and the workmanship warranty from the contractor. The second one is the one that matters in year three, and it is only as good as the company behind it.
It is leaking right now. What do I do?
Move what you can out of the way, put a bucket under it, and if there is a bulge in the ceiling put a small hole at its lowest point to let the water out in one place rather than bringing the whole panel down. Then mark your request as an emergency — those go out first.
Find out what it costs
No cost. We email you once when a provider near you can take it on.